Why is PopChar (Mac) not working?

If PopChar isn’t responding or not showing up as expected, don’t worry — you can usually fix this in just a few steps.

Step 1: make sure you’re using the latest version

Download and install the latest version of PopChar from our download page.
If your license doesn’t cover the newest version, you can upgrade using your existing license key here for a special discounted price.

After updating, check if PopChar works again.
If it still doesn’t, continue with the next steps below.

Step 2: restart your Mac

Sometimes a simple restart fixes temporary system issues.

Restart your computer.
After the restart, try launching PopChar again.

If it works — great!
If not, move on to checking your system settings.

Step 3: check accessibility permissions

PopChar needs Accessibility permissions in macOS to work correctly.

Open System Settings (or System Preferences on older macOS versions).
Go to Privacy & Security → Accessibility.
Make sure PopChar is enabled (checked) in the list.

If you see PopChar in the list but it’s not checked, click the box to turn it on.

Tip: To make changes, click the lock icon in the bottom-left corner and enter your administrator password.
Use your password — not Touch ID. Some users have reported that enabling permissions using the fingerprint doesn’t always apply changes correctly, but entering the password works reliably.

macOS Privacy & Security settings showing Typinator enabled under Accessibility permissions, alongside KeyCue and PopChar – allowing Typinator to control the computer for text expansion automation.

Step 4: reset accessibility permissions for PopChar

If PopChar is already checked but still not working:

In the Accessibility list, uncheck PopChar.
Then remove it by selecting PopChar and clicking the – (minus) button.
Click the + (plus) button, go to your Applications folder, and add PopChar again.
Ensure the checkbox next to PopChar is enabled (checked).
Restart your computer once more.

This refreshes macOS permissions and often resolves issues.

Step 5: check input monitoring

If PopChar still doesn’t work:

Go to System Settings → Privacy & Security → Input Monitoring.
Look for PopChar in the list.
If it’s listed, toggle the checkbox off and on again to reauthorize access.

Restart your computer one more time and test PopChar again.

macOS Privacy & Security settings showing Typinator enabled under Input Monitoring, allowing Typinator to monitor keyboard input for text expansion shortcuts.