Device & User Management

I've forgotten my password. What should I do?

Open your App and click "Forgot password?" You will be directed to a webpage to ...

How do I get my login credentials?

As a new customer, you will receive your login credentials via email after your ...

I purchased more than 1 license. Where can I assign them?

To assign your additional licenses, visit https://user.ergonis.com/login. Here y...

Where can I access the login portal?

You can access the login portal by visiting https://user.ergonis.com/login. Use ...

Is there a trial version available?

Yes, there is a trial version available. Simply download the app and, without lo...

How can I cancel my subscription?

To cancel your subscription, open the app and click on the key icon in the toolb...